Delivery

Free Delivery

We offer all of our customers standard FREE UK first class delivery on any order placed. The standard delivery time is 1-2 working days after dispatch. For customers that would like to speed up our already amazingly fast delivery time we provide the following options: 

Priority Delivery

Our priority dispatch option guarantees that we will dispatch your order the same day if placed before 3pm. Orders placed after 3pm will be guaranteed to be dispatched the next working day. This does not alter your first class delivery and therefore will be subject to the normal royal mail delivery times. 

Should you wish to have this option applied to your order please select priority dispatch in the basket section of the site. You will then be charged a flat rate of £1.99 for this service. 

Next Day Delivery

Our guaranteed next day delivery ensures the fastest possible delivery. Orders placed before 3pm will be dispatched the same day and is guaranteed by royal mail to be delivered to you the next working day. Orders placed after 3pm will be dispatched the following working day and then the above rules of the next day delivery will apply. 

Should you wish to have this delivery option applied to your order please select the guaranteed next day delivery option in the basket section of the site. You will then be charged a flat rate of £4.95 for this service. Please note that if you select this delivery option after 3pm on Friday we will dispatch your order on Monday with the rules of the next day delivery applied. 

We regret that due to the royal mail conditions we cannot offer this service on weekend's and public holiday’s. 

If you would like more information on our delivery options or would like to query the above then please feel free to email our excellent customer service team at customercare@thekeepsakestore.co.uk and we will be happy to help in any way we can.